Terms & Conditions

Last Updated: July 16, 2026

Welcome to SPD Handlooms. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. About SPD Handlooms

SPD Handlooms is dedicated to preserving the rich heritage of authentic Gopalpur Tussar Silk Sarees, handcrafted by skilled artisans in Odisha, India. Every saree reflects traditional craftsmanship and may carry slight variations that make each piece unique.

2. Acceptance of Terms

By accessing our website or placing an order, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian.

  • The information provided during purchase is accurate and complete.

  • You agree to these Terms & Conditions and all applicable laws.

3. Product Authenticity

Every SPD Handlooms saree is handcrafted by experienced weavers using traditional weaving techniques.

As each product is handmade:

  • Minor irregularities in weave, texture, color, or motifs are natural.

  • These variations are not manufacturing defects but a mark of authenticity.

  • Product colors may vary slightly depending on your screen settings and lighting conditions.

4. Pricing

  • All prices are displayed in Indian Rupees (INR) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • Taxes and shipping charges, if applicable, will be shown during checkout.

5. Orders

SPD Handlooms reserves the right to:

  • Accept or reject any order.

  • Cancel orders in case of pricing errors, product unavailability, suspected fraud, or technical issues.

  • Contact customers for order verification when necessary.

If payment has already been received for a cancelled order, the applicable refund will be processed.

6. Payment

We accept secure online payment methods available on our website.

Orders will be processed only after successful payment confirmation.

SPD Handlooms does not store customers' card or banking information.

7. Shipping & Delivery

We deliver across India and selected international destinations.

Delivery times are estimates and may vary due to:

  • Handmade production schedules

  • Courier delays

  • Public holidays

  • Weather conditions

  • Customs clearance for international shipments

Customers are responsible for providing complete and accurate shipping information.

8. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information regarding:

  • Eligibility

  • Return requests

  • Refund timelines

  • Exchange conditions

Products returned without prior approval may not be accepted.

9. Intellectual Property

All website content, including:

  • Images

  • Product photographs

  • Videos

  • Logo

  • Brand name

  • Product descriptions

  • Designs

  • Graphics

are the exclusive property of SPD Handlooms and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.

10. Customer Responsibilities

Customers agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Misuse product images or content.

  • Submit false or misleading information.

Violation of these terms may result in order cancellation or legal action.

11. Limitation of Liability

SPD Handlooms shall not be liable for indirect, incidental, or consequential damages arising from:

  • Delayed deliveries

  • Website interruptions

  • Third-party courier services

  • Force majeure events beyond our reasonable control

Our maximum liability shall not exceed the purchase price of the affected product.

12. Privacy

Customer information is handled in accordance with our Privacy Policy.

We are committed to protecting your personal information and maintaining secure online transactions.

13. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts in Odisha, India.

14. Changes to Terms

SPD Handlooms reserves the right to update or modify these Terms & Conditions at any time.

Revised terms become effective immediately upon publication on this website.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

SPD Handlooms

Email: spdhandloom5@gmail.com

Website: www.spdhandlooms.com

Business Hours: Monday – Sunday | 10:00 AM – 7:00 PM (IST)

Our Commitment

At SPD Handlooms, we believe every handcrafted Gopalpur Tussar Silk Saree carries the legacy of Odisha's weaving tradition. We are committed to offering authentic craftsmanship, transparent business practices, secure shopping, and exceptional customer service to every customer around the world.